Shipping & Returns





Discover a new tea every month with Jeff Fuchs.
Only $19 a month. Learn more about our club.

Shipping

We made our shipping rates as convenient and as low as possible for our members with simple rates per area.

  • Canada: $3
  • US: $5
  • International: $8 

For orders from our store for one-time orders, we kept similar shipping rates that are again as convenient and as low as possible.

Tea Cakes:

  • Canada: $3 per cake
  • US: $5 per cake
  • International: $8 per cake

Tea Samples:

  • Canada: one sample $2; two $3; three $5.
  • US: one sample $3; two $5; three $8.
  • International: one sample $5; two $8; three $10. 

If you have any questions please email us at service@jalamteas.com.

Returns

If any of our products do not meet your expectations, we want to know. We'll do our best to meet your expectations including full refunds or exchanges.

You can return unused items for any reason and at any time. Email service@jalamteas.com and we'll send you instructions to complete the return.

Refunds and exchanges are issued upon receipt of returned items in the form of original payment.

If your order either incorrect or damaged please email us at service@jalamteas.com.